Shipping Policy

HONG KONG DELIVERY TIMES & COSTS

We provide following delivery services in Hong Kong:

  1. Hong Kong Post Office Pick Up Service(HKD $5):
    You may choose to pick up at any Hong Kong Post Offices here within 1-2 days. A valid email/Hong Kong mobile phone number is required to receive email/SMS for picking up purpose. When your order is ready to pick up, a pick up email/SMS will be sent and you will need to show that email/SMS to receive goods. Tacking service is provided. Normally, order placed before 14:00 will be available to pick up on the next day, including those outlying islands post offices(i.e. Airport Post Office etc).
    During check out,
    • You may choose to select your desire post office from Google map. or
    • Select "Self-input Pick Up Location" option and input your desire post office ID and address into the shipping address field.
  2. Smart Post by Hong Kong Post (HKD $13):
    It delivers to Hong Kong address in 1-2 Days with tracking service.

P.S. Since S.F. Express has increased the fee of their Easy Pick service, for old customers who still want to use this service, please select the HKD $13 shipping method and enter the S.F. store ID and address into the shipping address field.

INTERNATIONAL DELIVERY TIMES & COSTS

Please visit INTL Store here for international shipment.

LIST OF Hong Kong Post Offices

*Rotate your screen to landscape mode to see the operating hour

DistrictCodeAddressMon to FriSat, Sun & Public Holidays
SouthernABDAberdeen Post Office
G/F, Kam Fung Building, 171 Aberdeen Main Road, Aberdeen
9:30-17:00Closed
(Sat:
9:30-13:00)
ALCAp Lei Chau Post Office
Shop 13-16, G/F, Lei Ning House, Ap Lei Chau Estate
9:30-16:30Closed
(Sat:
9:30-13:00)
CBPCyberport Post Office
Shops 5-8, Level 1, The Annex, Cyberport, 100 Cyberport Road, Hong Kong
9:30-16:30Closed
(Sat:
9:30-13:00)
LTGLei Tung Post Office
Shop 303, 305 and 307, Level 3, Lei Tung Commercial Centre Phase 1, Lei Tung Estate, Ap Lei Chau
9:30-16:30Closed
(Sat:
9:30-13:00)
PFLPok Fu Lam Post Office
G/F, Block H-19, Fu Wing Yuen, Chi Fu Fa Yuen, Pok Fu Lam
9:30-16:30Closed
(Sat:
9:30-13:00)
RPBRepulse Bay Post Office
Unit C, G/F, 2H South Bay Road
9:30-16:30Closed
(Sat:
9:30-13:00)
STYStanley Post Office
2 Wong Ma Kok Road
9:30-16:30Closed
(Sat:
9:30-13:00)
WFUWah Fu Post Office
423-424, Wah Chun House, Wah Fu (I) Estate , Pok Fu Lam
9:30-16:30Closed
(Sat:
9:30-13:00)
Wan ChaiHENHennessy Road Post Office
Shop 105, 1/F, One Hennessy, 1 Hennessy Road, Wan Chai
9:30-17:00Closed
(Sat:
9:30-13:00)
HAVHappy Valley Post Office
G/F, 14-16 Sing Woo Road, Happy Valley
9:30-17:00Closed
(Sat:
9:30-13:00)
MHLMorrison Hill Post Office
G/F, 28 Oi Kwan Road, Wan Chai
9:30-17:00Closed
(Sat:
9:30-13:00)
WCHWan Chai Post Office
2/F Wu Chung House, 197-213 Queen's Road East
9:30-17:00Closed
(Sat:
9:30-13:00)
GLRGloucester Road Post Office
1/F, Revenue Tower, 5 Gloucester Road, Wan Chai
9:30-17:00Closed
(Sat:
9:30-13:00)
CWBCauseway Bay Post Office
Shops 1015-1018, 10/F, Windsor House, 311 Gloucester Road, Causeway Bay
10:30-18:00Closed
(Sat:
10:30-14:00)
PKRPerkins Road Post Office
G/F, 5 Perkins Road, Jardine's Lookout
9:30-16:30Closed
(Sat:
9:30-13:00)
Central and WesternGPOGeneral Post Office
2 Connaught Place, Central
8:00-18:008:00-17:00
(Sat:
8:00-18:00)
KTNKennedy Town Post Office
G/F, Kennedy Town Community Complex, 12 Rock Hill Street, Kennedy Town
9:30-17:00Closed
(Sat:
9:30-13:00)
PEKPeak Post Office
Shop P116, P1, the Peak Tower, 128 Peak Road, the Peak
11:00-18:00Closed
(Sat:
11:00-14:30)
SYPSai Ying Pun Post Office
27 Pok Fu Lam Road, Sai Ying Pun
9:30-17:00Closed
(Sat:
9:30-13:00)
SWNSheung Wan Post Office
1/F, West Exchange Tower, 322-324 Des Voeux Road Central
9:30-18:00Closed
(Sat:
9:30-13:00)
WYNWyndham Street Post Office
G/F, Hoseinee House, 69 Wyndham Street
9:30-16:30Closed
(Sat:
9:30-13:00)
EasternCHWChai Wan Post Office
G/F, Administration Building, Yue Wan Estate, Chai Wan Road
9:30-16:30Closed
(Sat:
9:30-13:00)
HFCHeng Fa Chuen Post Office
G/F, West Car Park Block, Heng Fa Chuen
9:30-16:30Closed
(Sat:
9:30-13:00)
HMSHing Man Street Post Office
G/F, Shop 1, Wing Hing Court, 50-52 Hing Man Street, Sai Wan Ho
9:30-17:00Closed
(Sat:
9:30-13:00)
KNGKing's Road Post Office
Shops 204-205A and 208-210, 2/F., Olympia Plaza, 255 King's Road, North Point
9:30-17:00Closed
(Sat:
9:30-13:00)
SKNShau Kei Wan Post Office
G/F, Perfect Mount Gardens, 1 Po Man Street, Shau Kei Wan
9:30-17:00Closed
(Sat:
9:30-13:00)
SSWSiu Sai Wan Post Office
Unit 1-2, G/F, Sui Yick House, Siu Sai Wan Estate, Chai Wan
9:30-17:00Closed
(Sat:
9:30-13:00)
TKSTai Koo Shing Post Office
Shop G1020-1022, G/F, Kam Sing Mansion, 1-3 Tai Fung Avenue, Taikoo Shing
9:30-17:00Closed
(Sat:
9:30-13:00)
TTMTsat Tsz Mui Post Office
Shops 1, 6, 7 & 11, G/F, Block C, Model Housing Estate, 770 King's Road, North Point
9:30-17:30Closed
(Sat:
9:30-13:00)
HFSHing Fat Street Post Office
G/F, Causeway Bay Kaifong Welfare Association Building, 30 Hing Fat Street
9:30-17:00Closed
(Sat:
9:30-13:00)
DistrictCodeAddressMon to FriSat, Sun & Public Holidays
Yau Tsim MongTSTTsim Sha Tsui Post Office
G/F & 1/F, Hermes House, 10 Middle Road, Tsim Sha Tsui
9:00-18:00Closed
(Sat:
9:00-18:00)
GVRGranville Road Post Office
Shop G3, G/F, Albion Plaza, 2-6 Granville Road
9:30-16:30Closed
(Sat:
9:30-13:00)
KCLKowloon Central Post Office
G/F, Kowloon Government Offices, 405 Nathan Road, Yau Ma Tei
9:30-18:00Closed
(Sat:
9:30-13:00)
KWWKwong Wa Street Post Office
Shop No. 11-14, G/F, Kwong Fai Mansion, 3-13 Kwong Wa Street, Mong Kok
9:30-17:00Closed
(Sat:
9:30-13:00)
MGKMong Kok Post Office
1/F, Mongkok Exchange, 37 Bute Street, Mong Kok
9:30-18:00Closed
(Sat:
9:30-13:00)
TKTTai Kok Tsui Post Office
G/F, 67 Anchor Street, Tai Kok Tsui
9:30-16:30Closed
(Sat:
9:30-13:00)
Sham Shui PoCSWCheung Sha Wan Post Office
Shops A, B & H, Ground Floor, Garment Centre, 576-586 Castle Peak Road, Cheung Sha Wan
9:30-17:30Closed
(Sat:
9:30-13:00)
LKKLai Kok Post Office
Shops 105 & 106, 1st level, Lai Huen House, Lai Kok Estate
9:30-16:30Closed
(Sat:
9:30-13:00)
MSCMei Foo Sun Chuen Post Office
Shop No. 115, Ground Level, West Rail Mei Foo Station
9:30-17:00Closed
(Sat:
9:30-13:00)
SSPSham Shui Po Post Office
G/F, 55 Un Chau Street
9:30-17:00Closed
(Sat:
9:30-13:00)
SKMShek Kip Mei Post Office
Shop 132 & 134, Ground Floor, Block 19, Shek Kip Mei Estate
9:30-16:30Closed
(Sat:
9:30-13:00)
YYTYau Yat Tsuen Post Office
G/F, 11A Fa Po Street, Yau Yat Tsuen
9:30-16:30Closed
(Sat:
9:30-13:00)
SUKSo Uk Post Office
Shop No.2, Free Standing Block No.2, So Uk Estate, Sham Shui Po
9:30-17:00Closed
(Sat:
9:30-13:00)
Wong Tai SinCKYChuk Yuen Post Office
Shop No. S10, Chuk Yuen Plaza, Chuk Yuen (South) Estate
9:30-16:30
(Wed:
Closed)
Closed
(Sat:
9:30-13:00)
FSNFu Shan Post Office
1A, G/F, Fu Shun House, Fu Shan Estate
9:30-16:30Closed
(Sat:
9:30-13:00)
NCWNgau Chi Wan Post Office
Shop No. A215, G/F, Choi Wan Shopping Centre, Phase IIB, Choi Wan (I) Estate
9:30-16:30Closed
(Sat:
9:30-13:00)
TWSTsz Wan Shan Post Office
Shop 330, 3/F, Tsz Wan Shan Shopping Centre, 23 Yuk Wah Street
9:30-16:30Closed
(Sat:
9:30-13:00)
WTSWong Tai Sin Post Office
Shop No. 2, G/F, Lung Lok House, Lower Wong Tai Sin Estate
9:30-17:00Closed
(Sat:
9:30-13:00)
CHCChoi Hung Chuen Post Office
9B, G/F, Kam Wah House, Choi Hung Estate
9:30-16:30Closed
(Sat:
9:30-13:00)
LFULok Fu Post Office
Shop No. 3152, 3rd floor, Lok Fu Place, Lok Fu Estate, Wang Tau Hom
9:30-17:00Closed
(Sat:
9:30-13:00)
Kowloon CityGAVGillies Avenue Post Office
G/F, 140 Gillies Avenue North, Hung Hom
9:30-17:00Closed
(Sat:
9:30-13:00)
HMTHo Man Tin Post Office
Unit 2, G/F, Tim Man House, Ho Man Tin Estate, Ho Man Tin
9:30-16:30Closed
(Sat:
9:30-13:00)
HHBHung Hom Bay Post Office
G/F, Block 14, Cherry Mansions, Whampoa Garden, Hunghom
9:30-17:00Closed
(Sat:
9:30-13:00)
KCYKowloon City Post Office
G/F, 28 Lung Kong Road, Kowloon City
9:30-17:00Closed
(Sat:
9:30-13:00)
OIMOi Man Post Office
Shop No. G13, G/F, Oi Man Plaza, Oi Man Estate
9:30-16:30Closed
(Sat:
9:30-13:00)
TKWTo Kwa Wan Post Office
Arcade Shop D, G/F, Hang Chien Court, Wyler Garden, 108, Mei King Street, To Kwa Wan
9:30-17:00Closed
(Sat:
9:30-13:00)
CNRConcorde Road Post Office
G/F, Trade and Industry Tower, 3 Concorde Road, Kai Tak
9:30-17:00Closed
(Sat:
9:30-13:00)
Kwun TongKBYKowloon Bay Post Office
Shop 1&3, 1/F, Tower 1, Enterprise Square One, 9 Sheung Yuet Road, Kowloon Bay
9:30-17:00Closed
(Sat:
9:30-13:00)
KEAKowloon East Post Office
G/F, Kowloon East Government Offices Building, 12 Lei Yue Mun Road, Kwun Tong
9:30-17:30Closed
(Sat:
9:30-13:00)
KTGKwun Tong Post Office
Unit A & Unit B, G/F, 52 Hung To Road, Kwun Tong
9:30-17:00Closed
(Sat:
9:30-13:00)
LMTLam Tin Post Office
Shop No.115, Kai Tin Shopping Centre, Kai Tin Estate, Lam Tin
9:30-17:00Closed
(Sat:
9:30-13:00)
NTKNgau Tau Kok Post Office
Shop No. 13, G/F, On Kay Commercial Centre, On Kay Court, Ngau Tau Kok
9:30-17:00Closed
(Sat:
9:30-13:00)
SMPSau Mau Ping Post Office
Shop 25, G/F, Sau Mau Ping Shopping Centre, Sau Mau Ping Estate
9:30-16:30Closed
(Sat:
9:30-13:00)
SHUShun Lee Post Office
Shops 17-18, G/F, Lee Foo House, Shun Lee Estate
9:30-16:30Closed
(Sat:
9:30-13:00)
YTGYau Tong Post Office
Unit 14, G/F, Wing Tong House, Yau Tong Estate, Kowloon
9:30-16:30Closed
(Sat:
9:30-13:00)
DistrictCodeAddressMon to FriSat, Sun & Public Holidays
NorthFNGFanling Post Office
G/F, North District Government Offices Building, 3 Pik Fung Road, Fanling
9:30-17:00Closed
(Sat:
9:30-13:00)
STKSha Tau Kok Post Office
Sha Tau Kok Rural Building, 1 Shun Lung Street, Sha Tau Kok
9:00-16:00Closed
(Sat:
9:00-12:30)
SWHShek Wu Hui Post Office
112-116 San Fung Avenue, Shek Wu Hui, Sheung Shui
9:00-18:00Closed
(Sat:
9:00-13:00)
WMGWah Ming Post Office
Shop No. G43, G/F, Wah Ming Shopping Centre, Wah Ming Estate, Fanling
9:30-16:30Closed
(Sat:
9:30-13:00)
Kwai TsingCFTCheung Fat Post Office
Units 113-114, G/F, Chun Fat House, Cheung Fat Estate, Tsing Yi
9:30-16:30Closed
(Sat:
9:30-13:00)
KWCKwai Chung Post Office
Unit No. 11, G/F, Chau Kwai House, Kwai Chung Estate, Kwai Chung
9:30-16:30Closed
(Sat:
9:30-13:00)
KWFKwai Fong Post Office
Shop No. 4-10, G/F, Kwai Kin House, Kwai Fong Estate
9:30-17:00Closed
(Sat:
9:30-13:00)
KSGKwai Shing Post Office
Unit No. 1A, G/F, Block 7, Kwai Shing West Estate
9:30-16:30Closed
(Sat:
9:30-13:00)
LKGLai King Post Office
G/F, Lok King House, Lai King Estate, Kwai Chung
9:30-16:30Closed
(Sat:
9:30-13:00)
SLIShek Lei Post Office
Shop 231, 2/F Shek Lei Shopping Centre Phase II, Kwai Chung
9:30-17:00Closed
(Sat:
9:30-13:00)
TYITsing Yi Post Office
Shop 1, G/F, Hong Kwai House, Cheung Hong Estate, Tsing Yi
9:30-16:30Closed
(Sat:
9:30-13:00)
Yuen LongFPKFairview Park Post Office
Shop 3, G/F, Block D, Town Centre, Fairview Park, Yuen Long
9:30-16:30Closed
(Sat:
9:30-13:00)
KMTKam Tin Post Office
Kam Tin Main Road, Kam Tin
9:30-16:30Closed
(Sat:
9:30-13:00)
SNTSan Tin Post Office
1A Castle Peak Road, San Tin
9:30-16:30Closed
(Sat:
9:30-13:00)
TYTTin Yuet Post Office
Unit 1, G/F, Wing B, Yuet Tai House, Tin Yuet Estate,Tin Shui Wai
9:30-17:00Closed
(Sat:
9:30-13:00)
YLGYuen Long Post Office
Shop B, G/F, 8 Yuen Long Pau Cheung Square, Yuen Long
9:30-17:00Closed
(Sat:
9:30-13:00)
TNYTin Yiu Post Officee
Shop L122,1/F, Tin Yiu Plaza, Tin Yiu Estate, Tin Shui Wai
9:30-17:00Closed
(Sat:
9:30-13:00)
Sha TinHNKHin Keng Post Office
No. 202, 1/F, Wing A, Hin Keng Shopping Centre, Hin Keng Estate, Sha Tin
9:30-16:30Closed
(Sat:
9:30-13:00)
KTIKam Tai Post Office
Shop No. 6, G/F., Kam Tai Shopping Centre, Kam Tai Court, Ma On Shan
9:30-16:30Closed
(Sat:
9:30-13:00)
KWYKwong Yuen Post Office
Shop No. 4, Block 4, Kwong Yuen Shopping Centre, Kwong Yuen Estate, Sha Tin
9:30-16:30Closed
(Sat:
9:30-13:00)
LENLee On Post Office
Shop No. 104, Level LG1, Lee On Shopping Centre, Lee On Estate, Ma On Shan
9:30-16:30Closed
(Sat:
9:30-13:00)
MOSMa On Shan Post Office
Shop G2, Level G, MOSTown, 18 On Luk Street, Ma On Shan
9:30-17:00Closed
(Sat:
9:30-13:00)
MELMei Lam Post Office
Shop No. 35-37, 1/F, Mei Lam Commercial Centre, Mei Lam Estate, Sha Tin
9:30-16:30Closed
(Sat:
9:30-13:00)
SHKSha Kok Post Office
Shop 245, 2/F, Sha Kok Shopping Centre, Sha Kok Estate
9:30-16:30Closed
(Sat:
9:30-13:00)
SCLSha Tin Central Post Office
1/F Sha Tin Government Offices, 1 Sheung Wo Che Road, Sha Tin
9:30-17:00Closed
(Sat:
9:30-13:00)
SNCSun Chui Post Office
Shop No. 8, G/F, Sun Chui Shopping Centre, Sun Chui Estate, Sha Tin
9:30-16:30Closed
(Sat:
9:30-13:00)
COSCity One Shatin Post Office
G/F, G1-A Ngan Shing Street, Fortune City One, Sha Tin
9:30-17:00Closed
(Sat:
9:30-13:00)
WOCWo Che Post Office
Shop No. 313, 3/F, Wo Che Plaza, Wo Che Estate, Shatin
9:30-16:30Closed
(Sat:
9:30-13:00)
FOTFo Tan Post Office
G/F, Sha Tin Galleria, 18-24 Shan Mei Street, Fo Tan
9:30-17:30Closed
(Sat:
9:30-13:00)
HGNHeng On Post Office
Shop No. 232, Level 2, Heng On Commercial Centre, Heng On Estate, Ma On Shan
9:30-16:30Closed
(Sat:
9:30-13:00)
Tuen MunBUTButterfly Post Office
Shop Nos. R146 and R147, G/F, Tip Sum House, Butterfly Estate, Tuen Mun
9:30-16:30Closed
(Sat:
9:30-13:00)
FTIFu Tai Post Office
Shop 210B, 2/F, Fu Tai Shopping Centre, Fu Tai Estate, Tuen Mun
9:30-16:30Closed
(Sat:
9:30-13:00)
LGKLeung King Post Office
Shop No. L105, Level 1, Leung King Plaza, Leung King Estate, Tuen Mun
9:30-16:30Closed
(Sat:
9:30-13:00)
THGTai Hing Post Office
Shop 63, G/F, Tai Hing Commercial Centre, Tai Hing Estate, Tuen Mun
9:30-16:30Closed
(Sat:
9:30-13:00)
TCLTuen Mun Central Post Office
Podium Level, Tuen Mun Government Offices, 1 Tuen Hi Road, Tuen Mun
9:30-17:00Closed
(Sat:
9:30-13:00)
Tai PoFUSFu Shin Post Office
1/F, Shop No. F106, Fu Shin Shopping Centre, Fu Shin Estate, Tai Po
9:30-16:30Closed
(Sat:
9:30-13:00)
TPOTai Po Post Office
G/F, Tai Po Government Offices, 1 Ting Kok Road, Tai Po
9:30-17:00Closed
(Sat:
9:30-13:00)
WTTWan Tau Tong Post Office
Shop No. 28, G/F, Wan Tau Tong Shopping Centre, Wan Tau Tong Estate, Tai Po
9:30-16:30Closed
(Sat:
9:30-13:00)
Sai KungCMGChoi Ming Post Office
Shop No. 240, G/F, Choi Ming Shopping Centre Extension, Choi Ming Court, Tseung Kwan O
9:30-16:30Closed
(Sat:
9:30-13:00)
PLMPo Lam Post Office
Unit 2, G/F, Restaurant Block, Po Lam Estate, Tseung Kwan O
9:30-16:30Closed
(Sat:
9:30-13:00)
SKGSai Kung Post Office
G/F, Sai Kung Government Offices, 34 Chan Man Street, Sai Kung
9:30-17:00Closed
(Sat:
9:30-13:00)
SHTSheung Tak Post Office
Shop 229, 2/F, Sheung Tak Plaza, Sheung Tak Estate, Tseung Kwan O
9:30-16:30Closed
(Sat:
9:30-13:00)
TKOTseung Kwan O Post Office
Shop 14C, G/F, Ming Tak Shopping Centre, Ming Tak Estate, Tseung Kwan O
9:30-17:00Closed
(Sat:
9:30-13:00)
Tsuen WanSWKShek Wai Kok Post Office
Unit Nos. 8 & 9, G/F, Shek Fong House, Shek Wai Kok Estate, Tsuen Wan
9:30-16:30Closed
(Sat:
9:30-13:00)
LMSLei Muk Shue Post Office
G/F, Wing B, Chun Shue House, Lei Muk Shue (II) Estate
9:30-16:30Closed
(Sat:
9:30-13:00)
YURYeung Uk Road Post Office
Shop 15, 1/F, Indihome, 138 Yeung Uk Road, Tsuen Wan
9:30-17:00Closed
(Sat:
9:30-13:00)
TSWTsuen Wan Post Office
1/F, Tsuen Wan Government Offices, 38 Sai Lau Kok Road, Tsuen Wan
9:00-17:00Closed
(Sat:
9:00-13:00)
TWWTsuen Wan West Post Office
G/F, Bayview Garden, 633 Castle Peak Road, Tsuen Wan
9:30-16:30Closed
(Sat:
9:30-13:00)
Islands DistrictAPTAirport Post Office
No. 082, Departures Check-in Hall, Level 7, Terminal 1,
1 Cheong Hong Road, Hong Kong International Airport, Lautau Island
8:00-20:308:00-17:00
(Sat:
8:00-20:30)
CCUCheung Chau Post Office
G/F, Cheung Chau Municipal Services Building, 2 Tai Hing Tai Road, Cheung Chau
9:00-16:30Closed
(Sat:
9:00-12:30)
DBYDiscovery Bay Post Office
Shop 12A, G/F, Block C, Discovery Bay Plaza, Discovery Bay, Lantau Island
9:30-17:00Closed
(Sat:
9:30-13:00)
LMALamma Post Office
G/F & 1/F, 2 Main Street, Yung Shu Wan, Lamma Island
8:30-16:00Closed
(Sat:
8:30-12:00)
MWOMui Wo Post Office
G/F, Mui Wo Government Offices Building, 2 Ngan Kwong Wan Road, Mui Wo
9:00-16:30Closed
(Sat:
9:00-12:30)
PCHPeng Chau Post Office
G/F, Peng Chau Government Building, 2A Wing On Side Street
9:30-17:00Closed
(Sat:
9:30-13:00)
TAOTai O Post Office
G/F, Tai O Government Building, 102 Shek Tsai Po Street, Tai O, Lantau Island
9:00-16:30Closed
(Sat:
9:00-12:30)
TCGTung Chung Post Office
G/F, 6 Mei Tung Street Tung Chung
9:30-17:00Closed
(Sat:
9:30-13:00)

All the information provided are just reference only. Please check the offical website of Hong Kong Post for more accurate details.

ORDER TRACKING

You will be sent a dispatch confirmation email, which will contain your tracking number, as soon as your order has been processed.

IMPORTANT INFORMATION

We only dispatch items at our office hours. Orders that are not being dispatched will have to wait until next business day.

Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our store.

We provide the option to ship to an address different to the billing address. However, due to security reason, we reserve the right to ship only to the billing address, or to verify details with our customers before shipping to a different address.

If you have made a mistake with your shipping details please contact us immediately with your order number via any instant messaging platform/email and we will try to amend them.

Please note we can make no guarantees to change addresses prior to shipping. If an order has been completed of processing, we are unable to amend the shipping address.

INSURANCE

SIM CART insures the purchase that ship with tracking service. All shipments are mail with tracking service. Shipment may require sign for delivery.

TAXES & DUTIES

Product prices displayed are exclusive of all taxes and duties. All taxes and duties will not be charged at our site.

No taxes and duties are needed to be paid for local (Hong Kong) shipment. However, we cannot tell you the exact cost of taxes and duties while shipping overseas, as customs policies and import duties vary widely from country to country, and it will be charged at the destination country. It is your responsibility to contact your local customs office for current charges before you order.

To the best of our understanding, prepaid SIM should not be charged any taxes or duties in most of the countries as its not a goods but a service that being sold. If there are any taxes that need to be paid for the service, it is included in the SIM card package.

If customs and import duties are applied at the destination country, it must be paid by the recipient of the parcel.

The customer must take full liability for any parcels returned to us due to unpaid customs charges. Postal charges, return shipment costs, customs charges and handling fees will all be deductible from any refund due.

Each country has its own unique import procedures, which are subject to change. If you have an order held in customs then please contact us with your order number and tracking number using email or any instant messaging platform. We will do our very best to help resolve the matter as soon as possible.